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All Products

  1. Are your products certified cruelty-free? Vegan?

  2. We are certified cruelty-free AND vegan, and by 2 different, international organizations! Visit our Vegan & Cruelty-Free page to learn more. 

  3. If your products are vegan, which ingredients are you replacing it with?

  4. In short: plant oils, butters, and waxes, with most of our soap being made of shea butter. 

    We also add various plant milks into some of our soaps, like almond, coconut, rice, macadamia, and oat. 

  5. Why don’t you use palm or palm kernel oil?

  6. Quite simply, we are not confident that we can source either of these ingredients ethically, without causing harm to the environment, farmers, and wildlife. 

    We understand that there are now organizations that certify ethical and responsible sourcing of palm oil. However, from our research and speaking to industry professionals, only a small amount of palm products are currently certified, with some palm products falling through the cracks and others being sold into the “rogue” palm black market that puts profits first over stopping deforestation and habitat destruction.

    Until we are certain we can ethically source palm oil, palm kernel oil, and palm-derivatives, we will not consider adding it to any of our formulations.

  7. How do you colour and/or scent your products?

  8. We use a variety of clays, charcoals, plants, and plant extracts to add colour to the products. These colourants have the added benefit of providing nutritional and/or functional benefit when used on your skin. 

    For scent, majority of our products are scented using essential oils; also known as the “essence” of plants. If we are unable to source an essential oil sustainably, we opt for fragrance oils instead. In both cases, we test our products to make sure we are using the minimal amount for a lightly-scented finished product. Our fragrance oils are also parabens and phthalates-free.

  9. Where can I find your ingredients list?

  10. The most up-to-date ingredient lists are always printed on your outer product packaging. You can also find a more descriptive ingredient list under each product on our website.

  11. Why do you use so many different ingredients?

  12. For the most part, because each ingredient brings something unique to the formulation. Natural ingredients contain a plethora of nutrients and/or functional benefits to your skin; so by carefully selecting and combining them together, we can create a supercharged, nourishing skincare products for you. 

  13. Speaking of ingredients, what kind of Vitamin E do you use? 

  14. When you see "Tocopherol" in the ingredients, we've added vitamin E to the product. Vitamin E is vital to cell function, health, and regeneration, but there are different types of vitamin E, some that are synthetic and derived from petrochemicals. 

    As per our ingredients sourcing standards, we only use COSMOS-certified (by ECOCERT Greenlife), natural, plant-derived vitamin E. It is GMO-free, solvent-free, and produced in a sustainable manner, as dictated by COSMOS certification. You can learn more about COSMOS-certified cosmetic ingredients here and here

  15. What about hemp oil? Is that different from THC and/or other cannabidiol products? 

  16. Yes! For one, hemp oil is derived from the grains/seeds of the hemp plant, and can contain no more than 10 µg/g THC as per Cosmetic Regulations of Canada. Our hemp oil is standardized with THC levels of < 10 ppm, equivalent to < 10 µg/g. 

    As hemp oil is pressed from the grains/seeds, it naturally contains no CBD. 

  17. What does "fragrance-free" mean in your products?  

  18. With a range of fragrance-free products, we understand there can be some confusion as to what that means, since the term is often used loosely in the cosmetic industry. 

    For our products specifically, we do not add fragrances or essential oils to any fragrance-free products. However, that doesn't mean that the product won't have some pleasant aroma, since natural plant oils, butters, and extracts can impart scents. We also do not add any ingredients to mask the natural scents of fragrance-free products, so you can use these products with confidence. However, we encourage you to patch test products, especially new products you've not used before. 

  19. I have oily skin; can I use face oils and/or beard oils?

  20. Yes! In fact, if you have oily skin, you SHOULD be using face/beard oils. When you apply face/beard oils to oily skin, it helps shield moisture from transepidermal water loss and increase your skin's moisture retention, signalling for less sebum production. Over time, you may even notice lowered sebum production because your skin is able to balance its moisture levels.

    Our face and beard oils are also formulated to be non-comedogenic, so they do not clog your pores.

  21. I have allergies, are your products safe for me?

  22. It depends. We urge you to check the ingredients list, as well as perform a patch test on new products in your skincare routine to ensure our products are right for you. 

  23. How do you do a patch test?

  24. We always encourage patch tests to be performed on any new products introduced into your skincare and/or body care routine. Therefore, we’ve created a guide for patch testing our products: 

    For soap, bath tea, bath salt, and other rinse-off products: 

    1. Mix product with warm water to create a thin solution. 
    2. Apply a small amount of the solution onto a clean area of skin on the upper forearm and let dry. 
    3. Keep the area dry for 24 hours, then rinse the area. 
    4. If any redness, burning, itching, blistering or irritation is observed at any time throughout the test, do not use the product. 

    For face oil, body oil, lip balm, lotion bar, and other leave-on products:

    1. Apply a small amount of product onto a clean area of skin on the upper forearm.
    2. Keep the area dry for 24 hours, then rinse the area.
    3. If any redness, burning, itching, blistering or irritation is observed at any time throughout the test, do not use the product.

    Please note that patch tests are only for determining initial irritation reactions to products and does not guarantee similar results when applied to other areas of the body (including the face) or after continuous use. It does not account for underlying conditions and should not be used for the diagnosis of hypersensitivity or allergic contact dermatitis. If you are concerned about starting a new product, please consult a dermatologist prior to use.

  25. Can I use your products on my baby?

  26. Unfortunately, this must be discussed with your medical provider. We cannot offer advice in this regard.

  27. Can I use your products if I’m pregnant or nursing?

  28. Unfortunately, this must be discussed with your medical provider. We cannot offer advice in this regard.

  29. I want to try your product. Do you offer samples?

  30. We do offer samples! With every qualifying purchase of $20 or more before taxes and after discounts, we will automatically add one random sample product to your order. 

    Please note that samples are subject to availability and are selected at random. No code or special instructions are required.


Soaps

  1. How are your soaps made?

  2. All of our soaps are made the traditional, artisanal way; starting with plant oils, butters, waxes, water, and an alkali. Through a process called “saponification,” the plant oils, butters, waxes, and alkali convert to soap salts/molecules and glycerine. 

    Since each production run is calculated and weighed precisely, there is no alkali in the finished product. Furthermore, because we don’t mill and reconstitute our soaps like commercial productions, the natural glycerin is left in each bar, making our soap much gentler and more nourishing to the skin.

  3. What’s the difference between your soaps and ones from the supermarket?

  4. Our soaps are all made in small batches by hand, with the help of a few, small kitchen appliances. This means that each batch is formulated, compounded, and packaged with the utmost care. 

    We make our soaps this way because we want to allow for as many nutrients to end up in the finished product as possible, making it a better soap for your skin, as well as limiting waste produced during production.

  5. Why are each of your soaps slightly different?

  6. The beauty of artisanal goods is that each item is made individually, resulting in slight differences from batch to batch, and even bar to bar. We try our best to make everything consistent, but since we don’t use extruders, millers, or die presses, they will not look consistent, like products manufactured using industrial machines.

  7. Will your soaps stain my washcloth/facecloth/towel/skin?

  8. Since our soaps are coloured with natural colourants, they do not contain dyes, which means that the colours in our soaps should not bind and cause any permanent colouring to your washcloths or other towels for cleaning. You may, however, see colourful suds as you use our soaps, which is completely normal. 

    Erring on the side of caution, we recommend only using hands to lather up darker coloured soaps. Furthermore, you may want to test new soaps on an inconspicuous section of your cleaning cloths before your first use, to make sure the fabric doesn’t draw and hold onto the natural colourants in the soap.

  9. How do your soaps stay fresh without preservatives?

  10. Natural bar soap formulated correctly and made with oils and alkali, typically do not require preservatives. This is because the alkali provides some preservative function during the saponification process, as well as the finished product having insufficient amounts of water for microbial growth. 

    Our soaps are a great choice for those hoping to limit preservatives in their skincare and body care routines.

  11. Will my soaps be as vivid as they’re shown on monitors?

  12. Since we only use natural colourants, the resulting colours tend to be less vivid or sharp compared to soaps using synthetic colourants. This is why makeup is typically coloured using synthetic colourants. 

    We work with our photographers to be as “true” to the real bar of soap as possible when shooting and editing product photography. However, there may still be some variations on different monitor displays, as well as from batch to batch. 

    Our emphasis is always on quality and benefits of the product, so rest assured that even though our soaps may not be intensely colourful, they still contain the same skin-loving nutrients.

  13. I’ve stored my unused soap in a cool, dry, place, and away from sunlight. How come the colours have changed?

  14. Through the lifespan of a soap, it goes through natural changes, including the fading of natural colourants, as well as some darkening. Simply put, just like many artisanal goods and foods, over time, natural soaps change and darken. 

    Some artisans choose to counteract this darkening and/or fading by using synthetic colourants like micas, as well as whitening agents like titanium dioxide or zinc oxide. We chose to stay away from any of these methods to retain colour, as we believe there is beauty in mature soaps. These soaps are aged like “fine wine” and are just as good; if not, better than their younger counterparts.