These Terms & Conditions of Purchase are an agreement between you and Liv’Ez Wellness Company Inc. (“Liv’Ez Co.”). These Terms & Conditions of Purchase, the Terms & Conditions of Use of the sites owned and controlled by Liv’Ez Co. (the “Sites”) and Liv’Ez Co.’s Privacy & Security Policy (together, the “Terms of Purchase”) govern any order or purchase you makes on the Sites.
Acceptance of Orders
Only residents of Canada who have reached the age of majority in their province of residence may place orders through the Sites. Product orders are available to be shipped within Canada only. Your order will be deemed to be accepted only if and when we send a confirmation of the terms of your order to your email address and will be subject to these Terms of Purchase and the additional terms and conditions included in your order.
We may limit quantities available for sale or sold, and we reserve the right at any time to reject or correct any order for any reason whatsoever. Unless otherwise indicated, all prices and other amounts are in Canadian dollars.
The delivery date of your purchase depends on the shipping method you have chosen. Our shipping process and options that you may have with regard to shipment, including delivery method, carrier, and estimated date of delivery or time for delivery, are described during the purchase process, but we reserve the right to use a substitute carrier or shipping option for your purchase at any time, at our discretion, without notice, at no added cost to you.
If added costs are incurred, you will be contacted regarding approval and payment, and your order will be put on hold until payment is received, or cancelled if approval is not given or payment is not received in a timely manner.
Methods of Payment
You can pay for any purchase you make online by using a Visa, MasterCard, American Express, JCB, Discover Card, Visa Debit, Debit Mastercards, and INTERACT e-Transer. By submitting your payment by credit card, you authorize Liv’Ez Co. to charge the applicable card for the total amount of your order and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be accepted and Liv’Ez Co. will have no obligation to fulfill your order.
Financial information relating to online credit card transactions processed online will be handled via PCI DSS-compliant, 3rd-party payment authorization service provider and processor. For your security, Liv'Ez Co. does not maintain credit card information in its own databases or on its servers in respect of online transactions. The purchase price and the credit card information is collected on a secure site, and will be supplied and maintained by the payment authorization service provider and processor's database. This information is collected and encrypted via a secure server to ensure security.
INTERAC e-Transfer transactions are authorized and encrypted by financial institution(s) processing the funds, as well as by INTERAC. No information or data is processed or stored on our servers except to confirm the identity of the e-Transfer and to process your order. Instructions on how to submit funds to Liv'Ez Co. is provided at checkout in order to protect you from fraudulent transfers. Funds must be received within two (2) business days after an order is submitted; otherwise, your order will not be accepted and Liv’Ez Co. will have no obligation to fulfill your order.
Tax charges are based on applicable federal, provincial, and harmonized sales tax rates based on the delivery address associated with your order. Where required, sales tax will also be applied to the shipping and handling charges.
In specific circumstances where you must return an item for a refund, you will also receive a refund for the sales taxes you paid for that item. You will not receive a refund for the sales taxes you paid on the shipping and handling of that item, as the shipping and handling charges are non-refundable once an item has been shipped.
If you have questions about the sales taxes on your invoice, please send us an email with your order confirmation and inquiry.
Tax Exempt Purchases
If you are making a purchase for a tax-exempt organization or are an individual that qualifies for a tax exemption, please contact our Customer Service team. To ensure compliance with federal and provincial tax laws, all requested forms and information must be received and verified by our Customer Service team before a tax refund can be processed.
Refunds and Returns
The return or refund of any product purchased though the Sites is subject to Liv’Ez Co.’s Return & Exchange Policy available at liveeasyco.ca. Liv’Ez Co.’s Return & Exchange Policy is subject to change without notice.
If we discover that a product’s price, description or specifications are misstated or incorrect, we will endeavour to correct the error on our Sites. If we make an error with regard to your order, we may correct or cancel an order at any time, and/or edit an order to reflect the correction (you will have the right to approve or confirm any increase in price or shipping charges).
Disclaimers, Liability Exclusions/Limitations on Liability and Indemnity
OTHER THAN FOR EXPRESS, LEGAL, OR IMPLIED WARRANTIES THAT MAY NOT BE DISCLAIMER OR EXCLUDED UNDER APPLICABLE LAW, THE PRODUCTS AND SERVICES YOU PURCHASE THROUGH THE SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND. LIV’EZ CO. AND ITS SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY LOSS OR DAMAGE ARISING FROM, CONNECTED WITH, OR RELATING TO THE PRODUCTS OR SERVICES YOU PURCHASE OR THESE TERMS OF PURCHASE INCLUDING BUT NOT LIMITED TO LOSS OF DATA, BUSINESS, MARKETS, SAVINGS, INCOME, PROFITS, USE, PRODUCTION, REPUTATION OR GOODWILL, ANTICIPATED OR OTHERWISE, OR ECONOMIC LOSS, UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, CIVIL LIABILITY, STRICT LIABILITY OR ANY OTHER THEORY OR LAW OR EQUITY).
Privacy & Security
Liv’Ez Co. collects, uses, and discloses personal information in accordance with its Privacy & Security Policy. You can review our Privacy & Security Policy, available at liveeasyco.ca. By accepting these Terms of Purchase, you consent to Liv’Ez Co.’s collection, use, and disclosure of personal information in accordance with this Privacy & Security Policy as it then reads.
These Terms of Purchase and all related matters are governed solely by the laws of the Province of British Columbia, without reference to its conflict of laws provisions, and the federal laws of Canada applicable therein. Any dispute arising from, connected with or relating to these Terms of Purchase, or any related matters ("Disputes") will be resolved by the laws of the Province of British Columbia, Canada, and you hereby irrevocably submit and attorn to the original and exclusive jurisdiction of those courts in respect of all Disputes.
If any provision of these Terms of Purchase is held to be invalid or unenforceable for any reason, then the provision will be deemed to be severed from these Terms of Purchase and the remaining provisions will continue in full force and effect.
These Terms of Purchase inure to the benefit of Liv’Ez Co. and its successors, assigns, and related persons. You may not assign any rights or obligations that you have under these Terms of Purchase. Liv’Ez Co. may assign its rights and obligations under these Terms of Purchase without your consent.
No consent or waiver by any party to or of any breach or default by any other party in its performance of its obligations under these Terms of Purchase will be: (a) deemed or construed to be a consent to or waiver of a continuing breach or default or any other breach or default of those or any other obligations of that party; or (b) effective unless in writing and signed by all parties.
Choice of Language
The parties hereto confirm that it is their wish that this Terms of Purchase, as well as other documents relating hereto including notices, have been and shall be drawn up in the English language only.
Les parties aux présentes confirment leur volonté que cette convention de même que tous les documents, y compris tout avis qui s'y rattache, soient rédigés en langue anglaise.
You may contact Liv’Ez Co. by email.
This Terms & Conditions of Purchase was last updated on December 28, 2020.